Privacy Policy

Last updated: May 2025

1. Introduction

Welcome to our services! We value your privacy and are committed to protecting your personal information. This Privacy Policy aims to explain how we collect, use, store, share, and protect your information when you use our products or services. Please read it carefully, especially the bold sections, to understand our privacy practices. By using our services, you agree to the contents of this Privacy Policy.

2. Information We Collect

When you use our website or services, we may collect the following types of information:

  • Personal Information: This includes, but is not limited to, your name, email address, phone number, mailing address, etc. Such information is typically provided when you register an account, subscribe to our services, fill out surveys, or contact us.
  • Technical Information: For example, your IP address, browser type, operating system, access times and dates, pages visited, etc. This information helps us analyze website traffic and improve service quality.
  • Information Collected via Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our website to provide a personalized experience and conduct analysis. You can manage or disable cookies through your browser settings, but please note that this may affect your experience using our services.

3. How We Use Information

The information we collect may be used for the following purposes:

  • Providing and Maintaining Services: Using your information to provide the services you request, including processing transactions, sending notifications, and providing customer support.
  • Improving and Optimizing Services: Analyzing usage trends to understand user needs and improve our products and services.
  • Personalized Experience: Providing customized content and advertisements based on your preferences and interests.
  • Security and Prevention: Detecting, preventing, and responding to fraud, unauthorized activities, and other illegal actions.

4. Information Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

  • With Your Consent: We may share your information with third parties after obtaining your explicit consent.
  • Legal Requirements: We may disclose your information as required by law or in response to legal processes.
  • Service Providers: We may share information with third parties that perform services on our behalf, such as payment processing, data analysis, etc. These service providers are only permitted to use your information to provide the services we have commissioned.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the assets.

5. Information Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, the internet environment is not 100% secure, and we cannot guarantee absolute security of information. Please understand and assume the associated risks.

6. Your Rights

Under applicable laws, you may have the following rights:

  • Access and Correction: You have the right to access the personal information we hold about you and request correction of inaccurate or incomplete information.
  • Deletion: In certain circumstances, you may request the deletion of your personal information.
  • Withdraw Consent: For information processed based on your consent, you have the right to withdraw your consent at any time. To exercise the above rights, please contact us using the contact information provided at the end of this Privacy Policy.

7. Privacy of Minors

Our website and services are not directed at minors under the age of 18. We do not knowingly collect personal information from minors. If you are a minor, please do not provide us with any personal information.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and notified to you through appropriate means before they take effect. Please regularly review this policy to stay informed about the latest information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via:

Email: contact@my-sim-card.com

Please note that this Privacy Policy may be adjusted according to regional laws and regulations. We are committed to complying with applicable privacy laws and regulations to protect your personal information.